Member of The British Association of Removers
R & J Removals are proud to be members of the British Association of Removers (BAR) and have been members since 2006.
For more than a century The British Association of Removers (BAR) has been promoting professional excellence in the Removals Industry.
Choosing a BAR Member will ensure your move goes smoothly. You will have the peace of mind that comes from using a reputable, professional and safe remover, and in the unlikely event that something goes wrong, you’ve got someone to turn to.
BAR is the only trade association in the removals industry that helps its Members and, protects our customers by:
• Setting high professional standards for the industry by our Membership Criteria, and the TSI-approved Code of Practice.
• Raising standards in the industry, by giving clear professional advice;
• Lobbying government at local, National and European level to ensure that the industry and the public get a fair deal.
The Code says that if your BAR remover cancels a removal more than 10 days before the agreed date for the work it must pay you back everything you paid to them.If it cancels less than 10 days before the agreed date it must pay you 150% of the monies paid.This means that you can be confident that your BAR remover will arrive to do the work on the agreed date.
If your BAR member is not able to do the work on the agreed day or pay the 150% refund, the BAR Pre-payment Protection Scheme will be speedily activated to have the work completed by another member or provide you with a full refund.
A Trusted Service
Don't just take word for it, moving home can be a daunting process and when moving you need to know that your furniture and possessions are in safe hands. Customer feed back is of great importance to us and as members of The British Association of Removers we work to a code of practice that has been approved by the Trading Standards Institute and with the help of Reference Line an independent company that collects customers feed back and publishes them on there site so the consumer (you) can have more informed choice.
BAR Alternative Dispute Resolution (ADR) Scheme
We adhere to the BAR Alternative Dispute Resolution Scheme.
The Furniture Ombudsman
3-4 Viewpoint Office Village
Member No: R070